The Day of the move I received a phone call that they'd be late due to getting the ICE off the truck, which I found out didn't even have heat in it!! If this company had any kind of Customer Service they would of called and ask if I'd rather wait till the weather was better and rescheduled. Well they arrived at 8:55 a.m. Salt was put all over the porch, No runners were put down and the Brand New Carpet and Floors were trashed!! At approximately 10:40 I was told they were going on lunch break and would call me when they were on the way to the storage unit, in which I would meet them there. (I never had a moving company tell me they were taking a lunch break after 2 hours and 1/3 off the truck loaded) At approximately 12:10 they called, so over a hour wasted!!! Needless to say, they damaged a 4 year old bedroom set that was almost $4,000~~ had gouges in the footboard, head board, dresser top, and bottom on the right hand side, one drawer is broken on the Media Center, a $300 Metal Headboard with a gouge that was purchased with my bedroom set for the guest bedroom, box spring torn, kitchen chair leg all crapped up, Sofa Table, Coffee Table & Side Table all messed up, $400 Fairly New TV Stand all scratched up, which they came out and repaired with Black Shoe Polish!! A Piece of one of my vacuums is missing, and how in the world did my vacuum bags end up in my Nightstand?? I know they were in the box from the Coat Closet!!! Eleven months later and I'm still SICK over the unprofessional way they handle my personal belongings and the way Ben handle this, by refunding me a whole $150!! I believe most of their moving blankets were used on the ramp instead of my furniture, as they DO NOT WRAP ANYTHING!! Their Web Site said they were Insured, so where's the rest of the $$ for all the damaged the did??
The worst moving company I've ever had!! The move was on January 12, 2017, a day that was Rain, Ice, Sleet & Snow. Some things were going into storage and the rest was going with me to my Townhouse. The day before I moved I had them come help pack~~HUGH MISTAKE!!! Things were just thrown in boxes, and while I was trying to help & watch one kid in my kitchen the other was in my bathroom (my private space) and my bedroom closet~~WT?? Things I had out on the kitchen counter to personally take with me were put in a box marked Kitchin (yes that how he spelled it) which included my phone book, coffee filters for the morning and other items I needed and it was put in Storage!! One box that I packed and clearly marked it's contents and wrote in Red "Take With to Townhouse" was put in storage. In it was cleaning supplies, my Iron and other Laundry Items. They even stole a prescription pain med that I keep on hand for when I have a Kidney Stone or my back goes out. When I reported this to Ben, he tells me they said they didn't take it!! Well Dahhh~~like they going to admit that they they stole my Norco's!!
Your better off with Two Men & A Truck WHO DO USE RUNNERS AND WRAP YOUR FURNITURE!!!
PS Even their receptionists were friendly and helpful.
My experience with marching ants moving company was not good. Three movers arrived on time. The lead man really struggled on how to pack a truck for maximum efficiency. He spent a lot of time rearranging items and still left a lot of unused space. My real issue was when we arrived at our storage unit after we loaded our small amount of furniture. The lead man stated would have to make two trips from the storage unit to our new home. When I looked at the truck, which was only 2/3 full I asked him why? He stated that they could not handle any more boxes. I Said to him, you are only 2/3 loaded. One whole section of the truck was filled with wrapping blankets, which I suggested they move. They moved them and loaded some more storage unit boxes. Then he said that's all, but there was still plenty of room. Since they charge by the hour, I was immediately suspicious of his motives. Another trip was 2-3 more charged hours. He really struggled with organizing the load, therefore leaving valuable space unused. They left me with 1/3 of my storage unit to haul myself at a later date, even though they had more than enough space on the truck to handle it. I may have been sent a poor organizer for the lead man, but his attitude was surly and non-communicative. Seamed like he didn't really want to do his job the right way. Then to close out, I was double billed by the company. Wow!! Their are many better options for your move. I was very disappointed with the whole process. I hope the owners look at the lead man on this crew to prevent poor reviews like this one. I have moved nine times, so I have quite a lot of moving experience. Do your homework before your decision.
I had only lived in the house 7 months so things were still in boxes and I still had every box I moved in with and clearly marked what was in it and I also purchased more boxes myself just in case. I showed them my boxes for my stereo equipment which ended up in a unmarked box, and lord only know what they put in my stereo boxes. Then some guy shows up with more boxes the day of the move!! I didn't need more boxes if they had packed correctly the day before!!
Will, Brandon and Jonathan arrived on time. They worked quickly and efficiently. They were professional, courteous and considerate. The move went very smoothly and was less than the amount I estimated, which was a great surprise! I choose Marching Ant because my friend had a great experience with them and my personal experience with them was great, as well! Thanks, Marching Ant!
If you value your belongings that you worked hard for only to be ruined by this moving company and at 64 and retired can't replace "DO NOT USE MARCHING ANTS" and the kids they use!!!
This was my fourth or fifth time moving, and it was the easiest move of them all. I had BJ, Mike and OJ helping with the move. They arrived on time, and went straight to work. The gentlemen were professional with their conversation and with their moving skills. They weren't lollygagging whatsoever. If I had to recommend a moving company to friends and family it'd definitely be Marching Ant. Great work people!
All the movers were very courteous. They packed & handled our belongings with care. Great service at a reasonable price. Would highly recommend for your moving needs.
Marching Ant Moving is a US Moving Company based in Grand Blanc, Michigan. Marching Ant Moving is located at 7388 Fenton Rd, Grand Blanc, MI 48439, USA.
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