This place deserves a -5 stars. Staff could not be any more rude if they tried. Most uncaring place i have ever been. And i used to work in the medical field. Since this is the only hospital my Doctor is affiliated with, it is time to change doctors. I have been waiting over 5.5 hours. Told i am next in line, but that was over 1.5 hours ago. And noone else has been taken to the back. People have been released, but.......never again will i voluntarily walk into this place.
I recently had a baby at Genesys. Labor staff mediochre but my postpartum Nurse Amy was the most caring and compassionate Nurse I have ever had. You can tell she loves her job. She was soo patient and answered all of my million questions. Never made us feel rushed at all. Thank you Amy for a wonderful stay. We were blessed to be in your care!
They were running really behind. The surgery started an hour and a half later than it was supposed to. We ended up being there all day.
I had both of my kids there with Dr. Kingsbury who was amazing. The nurses on the floor were very kind and assisted me with everything I needed. After giving birth, I was very hungry, and my nurse went out of her way to get me food and something to drink.
My husband went there last Friday for jaundice and severe stomach pains, they ran a bunch of tests and came back with nothing and sent him home. He went back last night projectile vomiting, more yellow, and worse stomach pains. Daniel Becker, NP came into the room and told him he was better than last time, and when I questioned him about his stomach pains and also asked other questions his response was “I don’t have anything else to offer you,” “it’s not my job here in the ED to find the problem, just make sure it’s not life threatening.” Then sent my husband, who is still very sick home again with no answers. He was terrible. If you ever do go and he’s your “dr” I would walk out and go literally anywhere else.
The hospital is a nice facility, very peaceful and pretty. I was told the cafeteria isn't so good anymore by a nurse, which is sad because I've been in other hospitals where it was really good food, but subway worked. Over by pediatric there is a fish tank, and a kid table. It would be nice if they had a bit more to entertain young kids for family that have to bring their children or child.
Went in with my mother-in-law for miner surgery. When we came in we didn't know where to go. We went into the closest room, told them her name, and they loved her up to tell us where we needed to be. The nurses and staff for the surgery were very friendly and helpful. When The last shift ended at the front desk for outpatient surgery the nurse went around to the few people left to tell them what was going on in their families case, and what they would need to do or how to contact someone. I wondered around a bit, and they called my cell to tell me when I could see her. The doctor also talked to me after the surgery to tell me how it went, and what to expect.
Genesys Regional Medical Center is a US Hospital based in Grand Blanc, Michigan. Genesys Regional Medical Center is located at 1 Genesys Pkwy, Grand Blanc, MI 48439, USA.
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